MEMBERS SUPPORT

Having problems with your account? Experiencing difficulty using the website? Have a question about an Academy feature? Check the FAQs below for a quick and easy answer:

Yes! Our goal is to keep you learning as much as possible. However, Atlas VIP Membership is an invitation only social club and mastermind. To bring like-minded, intelligent, successful people together to exchange ideas, enjoy new experiences, and make new friends amongst equals. Our ‘VIP Membership’ is not currently available at this time. More information will be available in the members forum as soon as we open the doors.
The Wealth & Freedom Accelerator membership is billed a one-time fee. Because of this we operate on a no-refund policy except for in the first 30-days of your membership, when you can cancel at any time, and will receive a full refund. You can cancel your account at any time by going to your account page and selecting the Subscriptions tab. Here you will see an option to 'Cancel' next to your current subscription. Click the Cancel link, select the reason you wish to cancel and then confirm your cancellation and you're all done. You'll receive an email confirmation that cancellation was successful. (please note that once selecting a reason you will need to confirm your cancellation on the next page - if you don't do this your cancellation will not be processed). Once you cancel your account you will loss access to the Academy immediately. You can of course rejoin anytime in the future! We are in the US so any date you see in your account is based on the US timezone and so it is best to cancel at least 24 hours in advance to ensure you are not charged due to time differences. However, if you join the community and genuinely take action, you’ll never want to leave, let alone a refund!
Please go to your account page select the Subscriptions tab and check that your membership subscription is showing as active. If your subscription is current then please try logging out of your account, clearing your browser cache and then logging back in again. If this does not fix the issue please contact us using the form below and let us know what page you are receiving this error for so are tech God’s can get right on it.
Yes & No… Our members are our number one priority! If you do not get the answers to your question in the membership forum. Please visit our ‘Private Coaching Section’ This area is for you to create a private coaching thread for discussions with Garth. Guidelines for submitting a request is under the thread.
We don't currently provide any one-to-one support included in a standard membership but are happy to answer any questions in the membership forum and you can also request feedback on different aspects of your business and/or personal finance privately.
We have a directory of members who do offer DONE-FOR-YOU services so that you can easily find someone to help you. You'll find that here. Also feel free to post any help you may need in the members forum section and if we can provide guidance or a solution we will.

If your question isn’t answered above please use the form below to get in touch with our support team and we’ll get back to you as soon as we can. Our email support hours are 9am to 8pm EST (US time) Monday to Friday and we aim to get back to you as quickly as possible.

Please Note: This form is for customer service issues relating to your subscription, issues with the website etc. General questions – including tech questions, issues related to your business or personal finance goals should be posted in the member community.